SHIPPING POLICY
Shipping Policy
At Zaqaab Store, we are committed to providing a smooth and reliable shopping experience. Below you’ll find the details of our shipping policies to help you better understand how we handle orders and deliveries.
Order Processing Time
- Orders are typically processed within 1-2 business days (Monday to Friday, excluding holidays).
- Once your order is processed, you will receive a confirmation email with tracking information.
- Please note that orders placed during weekends or holidays will be processed on the next business day.
Shipping Methods and Delivery Times
We offer the following shipping options:
Domestic Shipping:
- Standard Shipping: 3 – 5 business days
- Express Shipping: 1 business days
- Next-Day Shipping: Orders placed before [cut-off time] will be delivered the next business day
International Shipping:
- We ship worldwide! Delivery times depend on your location and the shipping method selected. International orders typically arrive within 7–14 business days.
- For international shipments, please note that customs clearance or delays may affect delivery times.
Shipping Costs
Shipping costs are calculated based on your order’s weight, size, and delivery location. You can view the shipping cost at checkout before confirming your purchase.
Free Shipping:
- We offer free standard shipping on all domestic orders over [X amount].
- Free shipping is applied automatically at checkout, no code required.
Order Tracking
Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. You can use this number to check the delivery status on the carrier’s website.
Customs & Duties (International Orders)
- International orders may be subject to customs duties, taxes, or fees imposed by your country’s government. These charges are the responsibility of the customer.
- Please check with your local customs office for more information on potential charges before placing your order.
Shipping Restrictions
- We currently do not ship to [list countries or regions where shipping is restricted].
- Certain products may be restricted from shipping due to size, weight, or other regulations. If your order contains such products, we will contact you immediately with options.
Missing or Lost Packages
While we make every effort to ensure your order reaches you on time, once a package leaves our warehouse, we are not responsible for delays caused by the shipping carrier. If your package is lost or damaged during transit, please contact us immediately, and we will work with the carrier to resolve the issue.
Address Changes
If you need to change the shipping address after your order has been placed, please contact us as soon as possible. Once the order has been shipped, we cannot alter the delivery address.
Order Cancellation
Once an order has been processed and shipped, it cannot be canceled. If you need to cancel an order, please contact us immediately, and we will do our best to accommodate your request before shipment.
Questions?
If you have any questions or concerns about shipping, please contact our customer service team at support@zaqaabstore.com or [phone number]. We are happy to assist you!
Thank you for shopping with Zaqaab Store!